The button doesn't work - TOWNEW Help Center

The button doesn't work

In most cases, the button may not work because of the low battery power. So, make sure that your charger works properly, and then please fully charge your TOWNEW T3 for about 5 hours. It should've solved the issue.

After that, if the button still doesn't work properly, please follow the following instruction to reset the button. Touch and hold the button, then power off your TOWNEW T3. Wait for about 5 seconds while keep holding the button, and then power on your TOWNEW. Once your TOWNEW is on, you can take your hand off the button, and then the button should work normally again.

If the issue remains, please contact our support team and explain to us about your issue and what you've done to troubleshoot it.
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