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    • Recent Topics

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    • Lid doesn't open.

      Hell, I bought my T1 about a year and a half ago. I charge it, set it, and am able to change bags, but the lid doesn't open. I re-set it according to the directions in the manual, but the sensor doesn't work, and the lid won't open. I've cleaned the unit,
    • Battery Dead

      So I have two townew trash cans and they are great. One is working just fine - however, the other will not remain powered unless it is plugged in, and even if plugged in - it only operates the lid. The sealing feature doesn't work. I can't unplug it, or nothing will work. What are some troubleshooting steps or has anyone else seen this issue? Thanks in advance.
    • How to change the battery of TOWNEW?

      Please don't change the battery yourself because disassembling the unit can void the warranty. If you have any issues with your TOWNEW, please reach out to the TOWNEW support team so that we can help you fix your TOWNEW. Contact the TOWNEW support team
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    • I lost my charging cord or power adapter. Where can I purchase it?

      To get the right new charging cord or power adaper for your TOWNEW model, please contact TOWNEW support team and provide them with the following information to speed up the resolution process. 1. TOWNEW product label located under the trash can 2. TOWNEW
    • Navigating Academic Excellence: Unveiling the Merits of BestCustomWriting Services

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    • Popular Articles

    • When and how to charge the battery of TOWNEW T1 properly

      If your TOWNEW T1 is continuously beeping a sound and the light is flashing when you open the lid, it means your TOWNEW T1 is running out of battery. So, it’s time to charge the battery. Charge your TOWNEW T1 for about 10 hours while keeping it ...
    • How to interpret the light changes on TOWNEW T1

      Solid light: TOWNEW T1 is in stand by mode if the light looks like this after you open the lid with the sensor. Blinking and beeping light: TOWNEW T1 is low in battery if it blinks and beeps after you open the lid with the sensor. So, it’s time to ...
    • Quick Start Guide for setting up your TOWNEW T1

      Important safety instruction For indoor use only. If you want to put TOWNEW T1 under a desk or sink, please make sure that there is a 35cm distance above TOWNEW T1 and a 10cm distance besides TOWNEW T1 so that the lid sensor won't be triggered and ...
    • How to seal and replace the bag on TOWNEW T1

      Touch and hold the front button for about 3 seconds until you hear the beep sound twice. Then, TOWNEW T1 will seal the bag for you. In case you have overflowing trash on your TOWNEW T1, TOWNEW T1 also has an Overflow feature where the top compartment ...
    • How to change the bag refill / liner ring of TOWNEW T1

      Make sure you get the correct type of refill ring. For TOWNEW T1, you'd need T1/T Air Lite Refill Ring. There are 2 options of bags for TOWNEW T1, including regular bags and biodegradable bags.   Shop TOWNEW T1/T Air Lite Refill Rings      Shop ...